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IT & Technology Award 2015
Director of IT Programme Delivery at Heathrow
University of West London
BA, MSc, Business and IT
1990 – 1993
Thames Valley University
Master of Science (MSc), Information Technology
A professional, talented and results-driven Programme Director/IT Senior Executive with extensive experience working in a FTSE100 organisation, with a passion for programme, portfolio and project management, associated outcome delivery and their practical application in complex business environments.
Skills and knowledge span the full Programme/Project lifecycle including strategic planning, change management, benefits management, stakeholder management, supplier management, project controls, project planning, contract negotiation and performance management.
Director of IT Programme Delivery
July 2014 – Present (11 months)Heathrow
Accountable for leading all IT Programme Delivery across Heathrow
Director of IT Programme Delivery (Terminal 2)
January 2013 – June 2014 (1 year 6 months)
Direct the IT contribution for the new Terminal building, Operational readiness and opening. Lead the IT aspects of the Airline Relocations programme to migrate airlines into the new Terminal and around Heathrow.
February 2012 – December 2012 (11 months)
Directing the feasibility and design of a centralised airport control centre, including people, process, systems and infrastructure.
Head of IT Service Management
April 2011 – March 2012 (1 year)
Led the design and implementation of the 'intelligent client' Service Management team to work with an Outsource delivery partner, whilst undertaking service transition and transformation to enable a step change in service delivery.
Sourcing Programme Director
March 2010 – March 2011 (1 year 1 month)
Directed the outsourcing of BAA IT services ( all technology towers) & projects and developed the associated change programme to implement an 'intelligent client' function.
IT Programme Director (T3, T4, T5C & Airline Moves)
November 2007 – February 2010 (2 years 4 months)
Delivery of systems and IT for the Western campus of Heathrow Airport as part of a strategic multi billion pound Transformation programme, this includes: Terminal 3, Terminal 4, Terminal5C & close out works for T5 Phase 1.
Delivery of IT/Systems for the Airline Relocation programme at Heathrow, which was the worlds largest movement of airlines within an airport.
Programme Manager (Delivering Excellent Experiences Programme)
January 2006 – August 2007 (1 year 8 months)
Led the design, delivery and embedding of airport Operational planning & management systems, to a user base of circa 3000. This was delivered in conjunction with a major change programme that enabled a step change in airport operations management.
Head of Business Analysis
2003 – 2006 (3 years)
Designed and implemented a new functional capability to provide internal clients with business consultancy/analysis to support business strategies. This included development of solutions, business cases & opportunities realised by Information Technology.
Senior Project Manager
1996 – 2003 (7 years)
Successfully delivered a multitude of IT projects through the project life cycle, using various delivery methodologies. Projects ranged from bespoke to COTS, delivered for a variety of different internal clients, from retail, finance, operational, construction and security.
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